General Support
Questions about forecasts, missing cities, account issues, or anything else about the Service.
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Choose the category that best matches your enquiry. We'll reply from the right team as quickly as possible.
We aim to respond to all enquiries within 2 business days. Privacy requests are handled within 30 days as required by law.
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Bug Reports
Found a data error, broken feature, or display issue? Tell us exactly what you saw and where.
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advertising@exactskyweather.comPress & Media
Media kit requests, interview inquiries, or editorial coverage of ExactSky Weather.
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Data access, deletion, or correction requests (GDPR / CCPA). We respond within 30 days.
privacy@exactskyweather.comBefore you write
Many common questions are answered by these pages:
ExactSky Weather is an independent weather information service. For urgent weather emergencies, always consult your national meteorological authority (e.g. weather.gov, Met Office, BOM).